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1.0
Details
Sunridge Management Group - STAY AWAY
Sunridge Management Group - STAY AWAY
Sunridge Management Group - STAY AWAY
Sunridge Management Group - STAY AWAY
Sunridge Management Group - STAY AWAY
Sunridge Management Group - STAY AWAY
STAY AWAY FROM ANY SUNRIDGE MANAGEMENT PROPERTIES!!!! I recently moved to Texas back in April and the apartment I moved in La Madera through sunridge management has been a NIGHTMARE!! It has not been in livable conditions AND they false advertised the photos of the...
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Featured
ID
#1584194 Review #1584194 is a subjective opinion of poster.
Location
Dallas, Texas
Service
Sunridge Management Group Apartment Rental
Reason of review
Bad quality
1.2
Details
Sunridge Management Group - Poor management
Sunridge Management Group - Poor management
Sunridge Management Group - Poor management
Sunridge Management Group - Poor management
Sunridge Management Group - Poor management
Sunridge Management Group - Poor management
After 20 years of working at an apt complex and never having but 2 complaints , sun ridge came in very hostile threw a list of demands and staff rules in front of us and said sign or get out, Fired thec only other guy there was for two separate complexes one 50 and the...
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ID
#1943074 Review #1943074 is a subjective opinion of poster.
Loss
$1600
Preferred solution
to be paid for the two weeks i was forced to take off

They are ain’t reliable at all

1.5
Details
I refferred a neighbor and they told me they were going give me $250 for the refferal money I waited one month before I knew they were gone saying they changed property I don’t advice people to partner with them again scam
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ID
#1653068 Review #1653068 is a subjective opinion of poster.
Location
Northeast Dallas, Texas
Pros
  • They
  • Compensation
Cons
  • Completely ignored us
Reason of review
They should probably keep their promise and refund me back my refferral money
Loss
$250
Preferred solution
They either remove it from my rent
1.0
Details
The complex fire places were out for over 4-5 months, and I am asking that they reimburse and make an adjustment for this time. I was not able to use my fire place even in the cold months of Febuary and March, In as much, I was consistently informed every time I asked...
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ID
#1644721 Review #1644721 is a subjective opinion of poster.
Location
Northeast Dallas, Texas
Cons
  • Faulty product in my apartment
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Price reduction

Not good and tenants have many extra charges.

Sunridge Management Group - Not good and tenants have many extra charges.
Sunridge Management Group - Not good and tenants have many extra charges.
Sunridge Management Group - Not good and tenants have many extra charges.
The tenants have to pay $50 or more to get their carpet shampooed after vacating their apartments. Carpets are never changed out unless they have been used over a 7-8 year period. This charge is taken out of your deposit and is not considered a normal ware and tear charge. Units are not updated and have carpet through out the apartment. Not a good choice for people with pet allergies. Basically the apartments have zero updates. The complex was built around 2001. The fire places have not work in phase 2 since February 2019, and the complex will tell you they will be functioning by the weekend. This has been an ongoing lie. Dead plants are left year round in the court yard year round. Appliance parts are old and are taken from non-function refrigerators. Dead trees in the walkway to the lake are left attended and some are fallen and broken.
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ID
#1625263 Review #1625263 is a subjective opinion of poster.
Location
Northeast Dallas, Texas
Cons
  • Not professional and do not share all copies signed by tenant
  • Care of the propety
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Price reduction

The management and maintenance here is the epitomy of suck!!!!

1.0
Details
Liars and *** staff! ***
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ID
#1623384 Review #1623384 is a subjective opinion of poster.
Location
Carrollton, Texas
Reason of review
I told your 3 different times that my ex had taken the lease and even though

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Bad security lighting old appliences

Sunridge Management Group - Bad security lighting old appliences
Sunridge Management Group - Bad security lighting old appliences
Security lights or left unattended for over a week and longer. Appliances or old and parts are diminished. Dead plants are left on walkways through out the year. Dog *** is left to harden and attract flies on a daily basis.
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ID
#1615771 Review #1615771 is a subjective opinion of poster.
Location
Dallas, Texas
Reason of review
Bad quality

Great Experience`

I've had lived at multiple SunRidge properties and they were all wonderful experiences for me. I would definitely recommend.
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ID
#1558396 Review #1558396 is a subjective opinion of poster.
Service
Sunridge Management Group Apartment Rental

So happy My friend recommended this company to me!!!!

5.0
Details
I had to take a second to send this review. I have moved at least 8 times in the last 12 years due to my job transferring me to different cities and states. This time when making my move to Las Vegas I decided to ask around for some advice. Well, my friends did not disappoint. I have a friend who had been living in Abode Redrock Apts who quickly told me that I needed to move into Abode as well. I made my appointment and flew out to Vegas from LA to come check out the building. I was given an amazing tour which lasted for quite a while because I wanted to make sure I got the perfect apartment. Johnny was so patient with me and by the end of the tour I was signing on the dotted line. Next my dealings with Ally from leasing and Anne the assistant manager. Wow what a dynamic duo these two are. Because of them I truly feel like Abode Redrock is not just an apartment, it truly is a humble (Abode). To the grounds keeper Faith, this lady is a saint. I want to give her a special shoutout for all of the hard work she puts into keeping this property maintained beautifully. Thank you Faith. You are much appreciated!!!!! Once again. Thank you all for making this such a wonderful place to call home. Anne - assistant manager Ally- leasing Johnny- leasing Faith- grounds porter. You four are a force to be reckoned with. Keep up the great job Abode Redrock
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ID
#1536786 Review #1536786 is a subjective opinion of poster.

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Trash Problems

1.7
Details
Sunridge Management Group - Trash Problems
Sunridge Management Group - Trash Problems
Sunridge Management Group - Trash Problems
Sunridge Management Group - Trash Problems
Since 6-1-17, I have resided at a brand-new Sunridge-managed property. I have had issues with maintenance and trash service since day one. I am nearing my breaking point with the abyssmal trash service, as the company that services my complex refuses to collect all of the trash, and my community's corporate management overlords refuse to change providers or increase service frequency.
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1 comment
Disconcerted R
#1811918

This issue is STILL not resolved, after several complaints to both the leasing office AND the management company. 1/20/2020=2.5 YEARS of this crud!!!

ID
#1501422 Review #1501422 is a subjective opinion of poster.
Location
Northeast Dallas, Texas
Service
Sunridge Management Group Property Manager

Sunridge Management Group Products and Services Reviews

Product or Service Reviews
Apartment Rental  1.4 11
Property Manager  1.3 5
Shiloh Park Townhomes Apartment Rental  1.0 1
Property Rental  1.0 1
Heather Creek Apartment Rental  1

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Terrible

1.6
Details
Worst experience Vicky Moore is a *** that’s all
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ID
#1329656 Review #1329656 is a subjective opinion of poster.
Location
Dallas, Texas
Service
Sunridge Management Group Apartment Rental
1.6
Details
Sunridge Management Group - Horrible Customer Service Skills and Maintenance Practices
This review is for The Reserve at White Rock - Dallas, TX: I have been here since Sept. 2016. I placed a request 2 weeks after moving in that my AC is hot. Since then I have put over 10 service request in dealing with this issue. They finally sent out a real AC company...
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ID
#1306486 Review #1306486 is a subjective opinion of poster.
Service
Sunridge Management Group Property Manager
Reason of review
Poor customer service
Preferred solution
Full refund
1.0
Details
May 18, 2018 Shiloh Park 3500 E. Park Blvd. # 701 Plano, Texas 75074 Atn. Neki Eye-Ita -Manager Dear Neki, I am hereby giving you a written notice in addition to our prior verbal requests and move in inspection report that we continue not to have an efficient air...
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ID
#1266152 Review #1266152 is a subjective opinion of poster.
Service
Sunridge Management Group Shiloh Park Townhomes Apartment Rental
Cons
  • Care of the propety
  • Completely ignored us
  • Continue with the same problems since two months ago
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Upper Management is beyond unprofessional and RACIST

1.0
Details
Completely UNPROFESSIONAL, DISMISSIVE AND ARE NEVER TO BE CONTACTED BY A RESIDENT OR ANYONE ELSE WHO ISN'T IN THEIR CIRCLE
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ID
#1249383 Review #1249383 is a subjective opinion of poster.
Reason of review
Poor customer service

No maintenance care

1.0
Details
Last year had flooding took a week before it was rectified. Told to let my renters insurance cover any damage. Bought a wet vac to suck up water every couple of hours. Now my fridge is out because of plug. Said it was the breaker. Its not. Its thee plug. Have told 4 times since 3/20/2018. Cant afford to keep eating out. Mngmt doest care. Yet you want your rent on time. I have great rental record.
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ID
#1220806 Review #1220806 is a subjective opinion of poster.
Service
Sunridge Management Group Property Rental
Reason of review
Poor customer service
Sunridge, is allowing a new rental system determine how much I pay and how long my lease term is my new rent is $904 and a 10 month lease and I'm on disability and receive a S. S. I check. I quote the Assistant Vice-President (the owners of Heather Creek changed the...
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1 comment
Anonymous
#1563166

There are only the people on disability that is on the new lease system with a 10 month lease and Sunridge Management still want do anything.

ID
#1212019 Review #1212019 is a subjective opinion of poster.
Service
Sunridge Management Group Heather Creek Apartment Rental
Reason of review
Pricing issue
Preferred solution
Price reduction