My husband and I lived at the Estates of Coppell Townhomes and decided to go buy a home so that we could settle down. We met with them about what it would look like to break a lease with them because we wanted to budget if there were fees.
They said all we owed was our rent for while we were there, so we moved out the end of August. They turned us in and sent letter saying we now owe them a "cancellation fee" even though we have emails telling us we only owed August rent. Please do not live here and pass it on. They are now owned by SunRidge Management Group which actually bought them right before we left and now this is happening.
This management company has been terrible. Make sure to pay attention to who owns wherever you rent. Pass this on if you know people this may impact.
Ridiculous how people will twist words after you are already gone when you tried to make it easy in the beginning. Very shady company.
Product or Service Mentioned: Sunridge Management Group Apartment Rental.
Reason of review: Poor customer service.